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Broadcast Your Affiliate Program to The World FREE!
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 USENET
SERVICE
PROVIDER
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- How
do I contact C.I.T.? top
C.I.T.
is available for sales, support, and accounting issues by
Phone, or Email.
Contact
Us from this page.
- I
like what I see. Where do I sign-up? top
You
can sign-up using our Online web
form
You may also fill out, print out, and mail or fax
your complete form by Clicking Here
- How
do I set up and configure my news reader program to access C.I.T.
NNTP Server? top
Set
your NNTP news server address to:
news.cit-news.com
Enter
your authorization information into the authorization preferences
of your news program.
For
more details, visit our Configuration
Index.
- I
just set up my news reader program. When I try to read news it
tells me that there are no new messages in the groups that I subscribe
to. What's going on? top
The
most probable cause of this error is that your news reader
program is still using the old news resource information from
your old news server. To fix this you will need to force your
news reader to rebuild its news resource information file.
For
more details, visit our Configuration
Index.
- How
do I change my username and password? top
Our
accounting department can process your request for you. Because
it prevents you from accessing our servers for a brief period
of time, we do not recommend that you change your username
or password often.
Email
Accounting with
the following information along with your request.
Billing
Name:
Username:
Password:
Username desired:
Password desired:
- How
is my account billed? top
When
using a credit card, your account will automatically be billed
at the beginning of your subscription period.
(e.g: if subscribed on January 1st for monthly then..billed
on February 1st for monthly, 1st of March for bi-monthly,
etc)
Cancellation
requests are best made by emailing us at Accounting
Your account will typically be credited back for the balance
of your subscription within 7 to 10 business days.
- What
is the POP3 and/or SMTP address? top
The
C.I.T. does not provide E-Mail account with the usenet services.
- I
am getting a "502 Authentication Error." What does this mean?
top
A
"502 Authentication Error" means that you may have typed your
username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card
information.
User names and passwords are case sensitive!
Email
Support with your
Billing Name:
username:
password:
- I
lost my username and/or password. How can I get this information
again? top
Email Support with
at least two of the following pieces of information
Billing Name:
Email address:
username:
password:
- Where
can I find a list of the newsgroups available on C.I.T. NNTP server?
top
Please visit http://www.cit-news.com/grouplist.htm
- Why
are some multi-part binary postings incomplete while another news
server has all of the parts? top
Usenet
is not a centralized system. A post on one server will not
show up on all servers simultaneously. The posts travel to
other trusted news servers across the net, like a ripple in
the pond. Eventually, they all show up and they show up faster
if they are closer to the source. We have multiple source
feeds so we can get more news faster. If you post something
on your ISP it may be days before its on all usenet servers
on the net. This is because of the decentralized nature of
usenet.
Some
people put up posts in segments because they don't have enough
bandwidth/time to put it up all at once. Then they never complete
the job. Some people start their upload and get interrupted
or disconnected. Not all Multipost binaries are complete.
The longer the list, the less likely you'll get it complete
unless they are put out by some semi-professional usenet organization.
(the regulars do a good job and use good news servers with
less problems).
The
binary sections have been heavily ravaged at times. We have
turned off all cancel permissions to minimize damage from
these attacks. BUT this doesn't mean a cancel message can't
intercept the post before it reaches us. We have multiple
feeds to minimize the chance of interception.
Basically,
the longer the post series, the larger the chance that something
will happen to it before it gets out net wide.
-
I
sent out a post and I have not seen it in the newsgroup. What
happened to it? top
We
have a server dedicated to posting. It immediately sends out
your post to over 15 different sources. This is not the same
news server that you read off of.
This
server will receive the post within 15-20 minutes. Normally,
it will show up within an hour...if it has taken more than
an hour from your posting time for it to show up, then contact
our Technical Support Department. You may test our posting
service by posting to:
alt.test
**
You must have a vaild E-Mail address.
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